why my account is locked out

Envato Customers Purchases and Subscriptions
1

I have created my my Author account a month ago, today i have prepare a design to upload and when i go for sing in it’s saying Your Account is Locked out, i did not get any chance to uplode my design,
can any one help me how to solve this problem, i have contact envato and they send me a ticket.

2

Hi,

Thanks for asking your question at Envato forum

Open A Envato Market Author Help Center: Here

Thanks

3

Hi @AzaanRahman

Please follow Envato Support team email reply. Just follow their guideline because only they can assist you to fix this.

Thanks