Why image preview does not showing after approved twice?

[pixelaitstu]

Continuing the discussion from Image preview dimensions - Please help!!:

@pixelaitstu

I am new author here, I submitted my PowerPoint template here first time, image preview dimension was 595 x 692 px but I needed to more add slides screenshot in order to get more details, the dimension is 590 x 8149 px, so I re-submitted image preview only yesterday, got approved but I see now there is no update image preview still same old image dimensions,

Why is that so? Does this new dimensions went wrong?

http://graphicriver.net/item/fostiga-powerpoint-presentation-template/13082532

See attached screenshot that I want to upload to image preview.

Please advice.

Thanks

[tmcom]

Envato has a bug, if you resubmit the same file with exactly the same name it may not load?

Change it slightly and it should show up.