Hi, I just published an item.
Item price is : $29.
got 2 sales, the total balance should be $31.24 after the fees, but surprisingly I only have $16.24, which is half what’s expected.
envato took an additional $7.5 per each order as US Royalty Withholding Tax, why I’m I paying the customer’s fee, and taxes? I agreed to the fee which clearly states $4, but I wasn’t aware of the taxes, there is almost no profit with this huge cut, can someone explain why this is happening and how can we change this.