Whoops! We're having some problems logging you in. Please contact customer support for help.

I bought envato elements membership using my 1-month free coupon code.
8 TL money was taken from my account and it was not refunded.
The problem of not being able to login to my account started yesterday. I opened a different account today and now it has the same problem.
What can I do ?
I created a help ticket but got a negative response. Why ?