Where is Customer Support??

Can someone give me a link to contact envato by phone? I know we’re going through difficult times, but ive not had a response to any emails since September 1st. Is a member of staff able to help on here?

Unfortunately, support does not offer phone support and does not operate via the forums.

The official ticket route is the best option Envato Market Help and Support.

Is this where you have been submitting tickets so far?

Yes, I have sent a ticket, but until they respond I have lost access to my account and downloads. No worries, I’m sure they will get back to me soon.Thanks