Hi, I recently bought the theme where they ironically have a a GIF advertising 12 to 24hr support turnaround and ‘Friendly Support’.
I was unable to actually register for their support forum due to a Wordpress error message popping up on their website. I emailed about this and they asked me to respond quoting my purchase code, which I immediately did. Since then they have not responded to any of my 3 follow up emails spanning over a 2 week time period.
I need to get support for this theme and am quite frankly disgusted by being continually ignored. What are my options please?