What happen if the template that I buyed is not working?


#1

How can I complaint? I need a Directory theme, and I buyed the Directory recommend by the owner of Envato. The fact is the theme has serious issues. So, I want my money back to be able to buy another theme.

Thank you!


#2

Hi, Have you tried to get in contact with the author of the theme?


#3

Submit Refund request to Envato : http://themeforest.net/refund_requests/new
envato help twitter : https://twitter.com/envato_help