watermark track loads and disappears

Good afternoon, I have a question, I uploaded the picture, uploaded the archive and the watermark track loads and disappears, why???

Audio jungle doors are supposed to be closed for any new author so maybe that’s why you can’t finish your upload process ?

He has an account, it’s not a new author.

Thank you so much for the reply! I have one track loading fine and the other like this …
So I’m not a new author, I’ve been on envato since 2017.

1 Like

Is the preview exactly mp3 320?

I’ve got a 192 preview.
I remember the requirements were 192, but what about 320?

ср, 13 мар. 2024 г. в 09:48, audiomania via Envato Forums <notifications@envato.discoursemail.com>:

That’s probably the problem.

Got it, thank you, I’ll try it differently

Ср, 13 марта 2024 г. в 11:40, audiomania via Envato Forums <notifications@envato.discoursemail.com>: