I’ve read the FAQs on account lockouts, and understand the issues.
- I have purchased multiple items from theme forest. One of them is Expression Photography Responsive.
2.) I believe on another purchase unrelated to the expression theme there was a chargeback or similar with Paypal. This was probably 5 years ago. It was with a digital item that was different than advertised. I can’t remember all the details.
3.) I’m now unable to login to ThemeForest and download a required update for Expression, which is software I hold a license for.
I need assistance ASAP. Waiting 7 days for support to unlock an account is unreasonable.
My username is: jonotech