Uploading error on item

I upload mp3 file and zip file and I don’t find them once completed in both audio preview and audio preview


I had the same happening yesterday.
Does your item have a " or ’ in its name?
That was the case with me and once I removed it it worked

yeah, it was the “!” in the title I removed it and it worked

Absolutely Yes. I think you are right sir, a total disappointing customer experience. Presently am also going through the same thing. I bought their joblet theme from them and all effort to import the demo proved abortive, often ends up in error.