I’ve just uploaded an item 3 days ago, and today while I was looking at my dashboard, I noticed that the bubble with “queued for review” is gone:
Is this normal? Haven’t received any e-mail… Also, looks like now I have the possibility to upload another wordpress item I just don’t know what happened…
Check your “Hidden Items” tab - if it was soft rejected, you will find your item there. If not, it was hard rejected.
There’s nothing under Hidden items tab. How can an item be hard rejected in 3 days without any e-mail? I highly doubt it…
Check your spam folder - maybe mail is there.
I have seen topics where authors say that the WP is hard rejected after 30min - the standards are really high now - I mean, if the design is not good enough it get hard reject without looking on the code and other features.
Thanks for the reply… No e-mail in the spam folder… I will ask the support team and get back here with their response
Write to support .
Same thing I was have .
And answer for me was quick !
Got the response from them, the theme was hard rejected with no reason.