Upload of New Theme Leaves Blank Page


I just downloaded the theme Blackfyre. It said it was compatible with Wordpress 4.7. When I uploaded it to my Wordpress and activated it, it took me to a blank dark grey page with a purple banner at the top saying to click anywhere to add to the webpage. The mouse is a white box and there are two buttons at the top that say cancel and add but they don’t do anything. I cannot access my dashboard. I was able to turn it off in my hosting site, but I can’t seem to get it running properly. I’ve deleted it and reloaded it to Wordpress countless times now and nothing seems to work. What do I do? I’m on a bit of a time crunch.

Thank you,

Contact the theme author

What do I do if they aren’t getting back to me? All they’ve said is that it should work, but they aren’t telling me how to fix it.

If they are not providing proper support (and it’s within the first 6 months) then you can talk to envato https://help.market.envato.com/hc/en-us/requests/new

Thank you very much!