I’m unable to upload the motion graphics content since last night. Does anyone facing the same issue?
However, I tried uploading through FTP, it shows that contents have been successfully uploaded but when I see them in the dashboard page, the message shows as “Your items are processing”. it’s been an hour by now nothing is processing.
I tried refreshing the page, Re-uploaded more than 3 to 4 items, tried it in the Zip format. but no luck.
Requesting VideoHive team to look into this issue and sort this out AESP.
Note: Day before yesterday I had uploaded few items and it was working absolutely fine.
Thank you for your patience.