Unable to download previews


Unable to download any previews of tracks. Help?

Works for me. downloading is.

Yup, same issue here. Access denied. Can’t download previews either.

@BenLeong or @jamesgiroux could perhaps pass this along to the right team?

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I couldn’t until few minutes ago but seems ok now hopefully.

No! Tried again. I’m using Chrome Version 62.0.3202.94 (Official Build) (64-bit) on Mac OSX 10.11.6

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Just experimented and it seems you now need to be logged into your AJ account in order to download previews.

I am logged in. Doesn’t work anyway. Tried both Safari and Chrome on OS X.

Sorry about that. That’s the way it seems to be working for me, but something is obviously not right. Some additional security features seem to have been added to the site that are not working correctly…

Hi all. Thanks for reporting this - it looks like it’s definitely a bug, and is currently being worked on.

Check the “I can’t download previews” thread for updates - I’ll close this thread so we can keep things all in one place: