Ukraine is locked! Mistake? Help!!!

Thats great to be locked, when you have a big exclusive portfolio. And now i can’t access it due to restricted countries? How is it possible, why? I live in the central part of Ukraine that doesn’t belong to any of those restricted or locked areas! And now we are loosing sales because of this bug. Thank you Envato. Please fix that as soon as possible.


Yes seems that Envato block all Ukraine users. We are blocked also. We from northern part of Ukraine. More 780 km from Crimea. We are blocked also. And our provider not work in Crimea. Why Ukrainian IPs?

same here
good gift for New Year

I live near Kiev, and also blocked

Kiev, same situation here - and I’m just have bought a video opening AND haven’t downloaded It yet! I’m considering that is scamming, Envato. You can’t treat your clients like this…

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I hope that this is some kind of mistake, and will soon be corrected.

Same here. Kharkiv, Ukraine.

And me too. Dnipropetrovsk

Guys who know how to write in support?

I live in Kiev, and also can not get to the site! Help!!!

Me too. (Lviv):disappointed_relieved:

I already wrote. "We want to let you know we’re currently experiencing a high volume of enquiries and our response time could be up to 4 days. " Very funny


Zaporozhye is locked too.

Same here. Don’t panic. Let’s wait for official comments.

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HI! i live in Rivne and my account is blocked (

Kryvoy Rog. Same weird situation… Envato, we’re waiting for explanation

Kirovograd too.

Kiev, also locked.

Bila Tserkva is too

The same here, Sumy. What’s going on?