Theme Author denied supporting

Hi i have purchased this theme Flipmart - Responsive E-commerce WordPress but it is not functioning well in WordPress . When I complain the author they say that this them is plain HTML theme. please help


Your provided link is a wordpress theme not html. Please make sure you have purchased that theme and you have contacted right Author. If you sure that you are right then Contact the them Auhtor going through here. If you purchased recently then you have 6 month from the theme Author. Also you can post comments using Comments Tab.