The theme provider does not provide support

Good morning, I purchased a theme with design themes but I am not receiving adequate assistance. I renewed the assistance for 6 months but they don’t know how to solve a problem, at this point I wonder why I renewed the assistance. In these cases what can I do?

You can request a refund for the additional support you have paid:

If you need to get the issue fixed, I can provide “freelance” work, if you’re interested in.