Support PayPal.

Good day!
Please I need to understand what is happening, four days ago I am wanting to buy a template [ ]

and not allow me to buy, I send to PayPal page to log in, after I enter my password back to the shopping cart page with this message:

Your payment was unable to be processed by PayPal.
Please try again or use a different payment method.


Are you a Envato Author ?

open a Envato help ticket from here

Best Regards

HI @w88lives

Please contact support at paypal with mentioning the issues. Hope they will be very happy to assist you.