I’ve tried using paypal and my debit card. Nothing works. I already contacted support and the guy said that my card (when I was using my paypal balance) was blocking the transaction. I contacted my bank and they stated they haven’t blocked anything and haven’t received any activity from envato.I live in the united states and never had any problem paying with either before. Is my envato account locked after failing a time or two? Has anyone had this problem resolved.
Your credit card may be on the black-list at Envato.
Contact support.
I contacted support and the guy just said all he can tell me is that my bank is blocking the transaction. The guy only said “Our system just shows that the PayPal transaction failed due to the card type or transaction. I wish I had more information. I’m so sorry for not being able to be of better help.”
No help on specifics. No problem from paypal or my bank noted. Thanks though. I’ll open another ticket perhaps!