This card can't be used for this transaction.

Envato Customers Purchases and Subscriptions
1

When I try to buy a theme with paypal: This card can’t be used for this transaction.

What do I do?

2

Which bank should I use for Paypal? Note: I’m from Brazil

3

Hi,

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks

4

How to open an Envato customer support help ticket?

5

Please check my first post. Link there :point_up_2:

6

Where do I see my help ticket I submitted?

7

Here you will need to login:

8

Try clearing your browser cache and cookies, then retry the transaction. Make sure your billing and payment details match: - Your Envato account details match your PayPal, or financial institution details. For example, make sure that your registered Envato account email address is the same as the email address that you’ve used for PayPal. If the issue persists, contact the Envato support team for help.

Reference - https://help.market.envato.com/hc/en-us/articles/202821550-Common-PayPal-and-credit-card-issues