Studentaccount does not work

Hello dear Envato Forum,
I am a student and would like to subscribe to the student tariff for 10€ per month.
Now my address has been recognized as a student email, however I cannot verify myself.

The confirmation email redirects me to the following page (I have attached a screenshot).

Is there a way to solve this problem myself or do I have to write to support?

Best regards
Vincent Ewen

I suggest you to write directly to Envato support about this.

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