Hi i have problem in my account i cant login for 4 days ago, i contact support, they say wait wait wait and now write here in the forum, maybe some people can help.
I tried to log in my account in this link:
and i can see the details but after click in themeforest i am redirect to this page:
now i can see the problem is not envato market, but i dont know what happen. some people can help please.
I have the same issue did you find the solution ?
Hi No solution no, i open a new account and lose all update from my purchase, you can contact envato support but they have a new Market Terms and was blocked some countries.
My account this also locked please help me. My user is Denisvb … I bought and made several favorite to buy
Hi sorry to hear that, i only open another account but i lost all my item updates or you tried to contact envato support?
I have gotten this issue also. I cann’t login to buy a new theme. How can to fix this trouble? Envato should fix this for member. This is a bad thing for customer.
Hello I also get this problem
Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.
Hello. In all cases of your account being locked, please open a Help Ticket. Our Help team will investigate the reasons. Thanks!