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Envato Authors Author Hangout
1

Hi i have problem in my account i cant login for 4 days ago, i contact support, they say wait wait wait and now write here in the forum, maybe some people can help.
I tried to log in my account in this link:
https://account.envato.com/
and i can see the details but after click in themeforest i am redirect to this page:
http://themeforest.net/sso/callback?token=g3f7EcK2iOgihk9jIdyOO1tIpJ6xEC1CVJOQ0FjCOR8yzvQsyY1ydJDrR9MHYHG2&utm_nooverride=1
now i can see the problem is not envato market, but i dont know what happen. some people can help please.

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2

I have the same issue did you find the solution ?

3

Hi No solution no, i open a new account and lose all update from my purchase, you can contact envato support but they have a new Market Terms and was blocked some countries.

4

My account this also locked please help me. My user is Denisvb … I bought and made several favorite to buy

5

Hi sorry to hear that, i only open another account but i lost all my item updates or you tried to contact envato support?
www.incubahosting.com

6

I have gotten this issue also. I cann’t login to buy a new theme. How can to fix this trouble? Envato should fix this for member. This is a bad thing for customer.

7

Hello I also get this problem
Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.

please help!

8

Hello. In all cases of your account being locked, please open a Help Ticket. Our Help team will investigate the reasons. Thanks!