Sorry, it looks like you're currently locked out of your account. Please contact Help Team for more details. Error

I want to buy a theme but can’t do it because of the “Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.” I see every time I try. What should I do?

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Hello! Have you tried contacting the Help team as indicated? They will be happy to investigate the situation for you. If you already contacted them, they will be responding to you as quickly as they can. Thanks!

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Hi KingDog, I tried logging into my account today and noticed I was also lockedout. I have contacted the help team.

I’m in a similar situation, could you solve it?

Please contact the Envato Help & Support Center. Cheers!

Same issue absolutely frustrating. Had to sign up new account for a new company. And now cant login. Created ticket at Support Centre