Sorry it looks like you’re currently locked out of your account


#1

Hello Everyone,

I have a problem, I can’t have access to my account since 12 hours, I have this error : Sorry, it looks like you’re currently locked out of your account. Please contact Envato Support for more details.

I’m really stressed about this problem, what should I do ?:roll_eyes:

Regards,
GraphicKings


#2

Hello @GraphicKings

Please open help ticket to envato

If you are author: https://help.author.envato.com/hc/en-us/requests/new

Thanks :slight_smile:


#3

Same Here, No notification at all I am really stressed about this.
I have design that always using own design never copying another author or designs. so I don’t know what happened.


#4

u are really a great technician buddy , u can answer it all :slight_smile:


#5

Thanks for the help @joomlastars

Will you please tell me more about how does get account unlocked?.

Moreover, what are the reasons for the account currently locked.?

Regards,
GraphicKings


#6

Hello,

It happen when you break their rules: https://themeforest.net/legal/market

You remind you did any mistake before, they may reason of break your account

They not break account without any reason

Thanks :slight_smile: