Sorry it looks like you’re currently locked out of your account

Hello Everyone,

I have a problem, I can’t have access to my account since 12 hours, I have this error : Sorry, it looks like you’re currently locked out of your account. Please contact Envato Support for more details.

I’m really stressed about this problem, what should I do ?:roll_eyes:

Regards,
GraphicKings

Hello @GraphicKings

Please open help ticket to envato

If you are author: https://help.author.envato.com/hc/en-us/requests/new

Thanks :slight_smile:

4 Likes

Same Here, No notification at all I am really stressed about this.
I have design that always using own design never copying another author or designs. so I don’t know what happened.

1 Like

u are really a great technician buddy , u can answer it all :slight_smile:

1 Like

Thanks for the help @anon76595093

Will you please tell me more about how does get account unlocked?.

Moreover, what are the reasons for the account currently locked.?

Regards,
GraphicKings

Hello,

It happen when you break their rules: https://themeforest.net/legal/market

You remind you did any mistake before, they may reason of break your account

They not break account without any reason

Thanks :slight_smile: