I submitted My app in envato for the first time and it got soft rejected saying the descrition is lacking and the screenshots i provided are low resolution. But it says Portrait: from 700px to 900px high. and my screenshots are 1080x2400. Do i have to submit exacty 700x900? also what is thumbnail is for? where it will be used? what should it contain? i will fix the description tho.
I just dont wanna make another mistake when i resubmit. so im making sure.
Here is up to date advice https://help.author.envato.com/hc/en-us/articles/360000424863-Item-Presentation-Requirements
Bear in mind that if these images and description was wrong then it’s likely that the app itself is yet to be reviewed
Hello, Thanks for the reply. I will follow the guidelines. images and description is not wrong. the images are from the app.But i wrote a very short description. i just corrected it. i gave more detailed information about it. i will fix the images now following the guidelines then resubmit. hopefully it gets approved this time