Hello there! Not sure what is happening I submitted an item and it was showing “review pending” but after a few hours it disappeared from my dashboard. No email from envato. I thought it was a bug and i re-submitted it after few hours it disappeared again… Please let me know what i need to do now?
Thanks
Vinay Kashyap
Hi @GraphiTivity,
try to check your hidden items, your item might got soft rejected
Cheers,
Matt
Or check your Spam folder
Check your public portfolio, check your hidden items, check your spam box
Nope nothing in spam and no new items in my portfolio… in just few hours the “Review pending” item just vanished from my dashboard… It happened twice in a row. Not sure why? I also saw a few similar threads where people mention of the same issue but they did not find any solution to this issue. So envato certainly need to check on this BUG.
Hi @GraphiTivity,
How did you make your makn ZIP file?
What software did you use?
Emmm then you should contact envato directly to solve this bug.
Hi @GraphiTivity,
why don’t you try to change your email address ? It might be a problem with your webmail provider.
Cheers,
Matt.
I’m getting newsletters from envato. Every time I upload the item stay in the queue for about 8 - 10 hours and the box that say’s “currently processing uploads” disappeared.
I used 7-zip to make the final package.
Hi @GraphiTivity,
have you checked your hidden items as we told you before ?
Cheers,
Matt