Requiring help or response on support ticket about a month old


Does anyone here knows how to contact Envato support staff? or management team?

We have submitted a support ticket and it was open for at least a month old without conclusion.

If there is a moderator or Envato staff monitoring these threads please check out ticket No 557155 or let me know how to contact and communicate with you / your team.

Please help :frowning: (Urgent)