4 days with no reply on my urgent support ticket


#1

This is ridiculous.I would understand if the support ticket was not in a category that effects the sellers directly but in my case it’'s effeecting my sales,it’s been 4 days and no reply from the support team.
my ticket id is 696145.


#2

Contact them via twitter ( with your ticket #ID )
https://twitter.com/envato_help