Request for License Reset for AutoZone Theme

Envato Customers Purchases and Subscriptions
1

Dear Envato Support Team,

I hope this message finds you well. I am reaching out to kindly request your assistance regarding the license activation for the AutoZone theme and to humbly ask if you would consider resetting my license.

I recently purchased the AutoZone theme from Envato, and in order to access support on the forum, I attempted to activate the provided license. However, I have encountered the difficulty of having my license code rejected, preventing me from accessing the support benefits.

I have thoroughly checked and entered the license code accurately. Despite my efforts, I have been unable to successfully activate the license.

I kindly request that you consider resetting my license for the AutoZone theme, which would enable me to access the necessary resources and support to make the most of my purchase. I am excited to explore all the features and functionalities the theme offers, and having my license reset would greatly assist me in achieving that.

I sincerely appreciate your attention and consideration in this matter. I eagerly await your response and any further guidance you can provide to resolve this license activation issue.

Best regards,
Jhoan

2

Hi @xdjhoanpestana,

Please contact the author of your purchased theme, the author will assist you.

Thanks

2 Likes
3

Dear Envato Support Team,

I wanted to inform you that I am experiencing issues with activating the license for the AutoZone theme. As a result, I am unable to access the corresponding technical support. I would appreciate your assistance in resolving this matter so that I can receive the necessary support for the theme.

I look forward to your prompt response.

Best regards,
Jhoan

4

Please post a comment here and ask them for support:

Thanks

1 Like