how do i get a refund for 12 month service support, which I paid for whilst purchasing Careerfy upgrade license. They dont support installation. they should have mentioned it before we could pay for it. Who do i approach for the refund.
You’d have to open a ticket Can I get a refund
Bear in mind that Installation is not included as per Envato’s support policy so you may not get the refund Item Support Policy | ThemeForest
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It’s stated on the item page that installation is not included, it’s something you missed.
Ok can you refund the $29 subscription fees as we will only pay for the license
Contact support.