As a moderator, I cannot access your account information, so I cannot assist more than sending you to Envato Support where the Integrity Team will analyse all data and unlock your account.
The reason this can sometimes happen is because of anti-fraud measures in place to make sure fraudulent payments don’t slip by. The system is highly sensitive, and sometimes can have small false positives, for which we apologise, but the safety of your transactions and purchases, also the earnings the authors make must be taken seriously and treated with high attention!
Everyone needs to be protected in this age of digital frauds. Therefore, don’t worry about your account, it will definitely be reviewed and unlocked in the shortest possible time and Envato does have a dedicated team to handle account matters.
Sorry to see this situation happen in such a critical time for you, but you also have to understand that these reason aren’t in place to make your life harder, but to make everyone’s life safer in this digital payment era!