Purchase a theme

Hi Guys, Can anybody help me with this! I bought a theme, paid by PayPal, money is paid. But I got this message on my site:
As a security precaution you need to confirm ownership of your PayPal account to access
Envato Market.
We’ve sent an email to --------@gmail.com which contains a link to re-enable your account.

I don’t get any mail, and the product is not added to my site for download…

Any help?

Hello!

Sorry to hear you’re having troubles with your account. Please open a Help Ticket or see this detailed thread on what may be happening.

Thanks!