[00] I recently contacted the support center about an issue with the thumbnails of multiple videos uploaded to Videohive appearing black. They advised me to update the thumbnails manually, I updated a number of videos but those are still appear black. When I found out about this problem, I initi…

Problem with video thumbnails appearing black in search results

videologio October 25, 2022, 9:20am 10

Every thumbnail is black for more than 4 days. Sales have stopped.

2 Likes

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