I have a fast internet connection. But I can’t watch the preview videos of the products installed in the Videohive system. Please update your technical infrastructure. Or upload videos to video platforms like youtube. I’m going to buy a product, but video previews are very annoying. While I’m not waiting for a 1080p video on YouTube, I’m waiting at least 5 minutes for a 10-second video on the Videohive system. Are all preview videos in 4k/8k resolution?
Why don’t you place resolution reduction settings on preview videos? Aren’t you aware of this problem?
I’m not from Envato, but it seems that you have some issues with your OS/GPU Drivers or somethig else related. Most previews are 960x540. I personally don’t have any issues with any device I use