Preview link error

#1

Hi every one! I have an error with preview link.
I Uploaded my item to review but it was soft reject:
“Demo still not loading for some reason. A working demo is required for the review process. Please fix this so we can move forward.”

Demo works without any problem, but the preview link in item page doesn’t work and I don’t understand why.
Demo Url in “Update description” is correct.

Demo Url:
https://sueno.codeplus.it/

Thanks in advance

#2

Your link works fine for us (UK based).

Maybe speak to your host and make sure it couldn’t be blocked for reviewers?

FYI with respect the theme is a long way off approval as it is though.

#3

Thanks