As part of our ongoing effort to make our marketplaces great for customers and authors alike, we’re making some changes to how content is hosted on author-managed item and profile pages.
Currently some content elements of these pages are hosted by authors or 3rd parties and are retrieved directly by a customer’s browser. Moving forward, this approach will change with Envato fetching this content and delivering it to the customer’s browser. Please note, you will not need to do anything differently when this change occurs, the way you update your content will remain exactly the same.
Why are we doing this?
This work forms part of our GDPR compliance program, as well as general improvements to the platform in the areas of security and performance.
Security is very important to us, and this change will reduce the risk of malware being incorporated into item page content, thereby reducing the risk to customers.
We will be using a content delivery network to deliver this content to customers. The reduced reliance on 3rd party hosting providers used by authors is expected to increase general site performance. As an added benefit, it will also reduce the load on author’s hosting.
We do understand this may affect some authors’ ability to gain insights into their items and customer behaviour, as pixel tracking technology will be disrupted. In response we’re offering something pretty special!
Moving forward we will be offering Google Analytics access to all exclusive authors.
This used to be something only available to Elite Authors, so we’re excited to be able to offer this up to all exclusive authors. It’s also available right now!
For information on how to access your analytics, please refer to this help centre article.
The hosting changes will take place in two weeks time, so from Tuesday 14th May.
We’ll be around for the next seven days responding to your questions and comments in batches. Please remember our community guidelines as you post.
