Hello Everyone.
A week before our product got deleted accidentally by the Codecanyon support. Before the deletion, we were receiving a lot of traffic and sales, and inquiries on our emails. But when this incident occurs, Our sales, emails inquires went to ZERO. No sales, no emails nothing regarding that product particularly. No idea what actually happened. They have restored it back but the created data under product information displays the 3rd March 2021 which is the restoration date. Maybe because of that. All the work that has been done went into vein now. Our sales are Zero now and the product went from top selling to nothing now. When the product was deleted I created a topic here
Any help from envato side would really appreciated.