Not getting notification mail

tips-and-tricks

#1

Hello Net-Labs ,
My site URL is - http://bsideballroom.com/ , I am using Forked Theme.
I am not getting any Email when I am submitting forms.
See this : http://i.imgur.com/9OZ2tE9.png , this is a widget from the template.
After submit the form , I am getting Success message but not getting any Email and there is no error in the console.
I have checked it on your support but didnt get any useful from there.
So can you please resolve this issue ?


#2

Here is the information

Net-Labs Licensee: Wayne Carrington
Item Title: Forked - Responsive Restaurant & events Item URL:


#3

Hello :smiley:

If you click on that item’s support tab you will find all the information on how to contact the author for support. Hope that helps!


#4

Thanks for your reply.
Yes i have created a ticket at http://cro.ma/ but my question is that , i’ll not get any help here ?


#5

The author of the item is the one who will be providing support :slight_smile:

Thanks!


#6

check in your cpanel in track email you will see if the email bounce for any reason then you will be able to know