No support for about 8 days

Hello !
unfortunately the support doesn’t answer and they don’t support their product in CodeCanyon …!
so what should I do after 8 days ?!
thanks, please help me.

Please, make sure you contact with proper channel.

If not responsive you can open a support request to Envato help.


wp098, do you mean author’s support or Envato support? If you refer to author, just submit a new support ticket with Envato (provide all the evidence that author doesn’t respond to your request) and maybe ask for a refund?

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