No invoice available

Hi, I followed the instruction I found on this page: https://help.elements.envato.com/hc/en-us/articles/360000621523-View-download-invoices but I cann’t find my invoice. There is nothing on the page except 3 items in account details.
Can you tell me what I am doing wrong?
Kind regards, Margot

Hi,

If you require a copy of your invoice, envato elements support team can also send it to your accounts email address, you can contact Customer Success team who can send your invoice. You’ll need to:

Submit a support ticket here

Select ‘I need help to find my invoice’ in ‘Tell us more’

Elements support team will assist you.

Thanks