hello guys, I’m new here. I want to buy some stuff but I don’t see live chat, phone or even email to contact someone for direct questions. I can do that here if someone can help me. I want to buy something and when I pay for it, can I download it right away?..also for the monthly $29… Can I sign up for one month pay the $29 and download several files then cancel buy just paying one time fee of 29 and no other fees?.. Some answers and help is appreciated. Thank you.
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there is not buying support like live chat etc.
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Item specific queries should be asked to then author not envato
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yes you download as soon as you buy an item
just to be VERY clear on the subscription route;
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envato elements (subscription not individual purchase) offers ONLY a selection of items https://elements.envato.com and NOT the entire marketplace items.
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the monthly subscription does NOT include WordPress themes or plugins. You would need to sign up for a year to get these
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support and updates are not included in elements items as they are with individual item purchases
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stockpiling items is not allowed. You can only use an envato elements item while you are subscribed. I.e. anything you download on month 1 must be used in a project that is completed in month 1 unless you continue your subscription.