We are moving towards a simpler process with authentication for FTP. Currently we use different authentication passwords for different FTP services, and we want to make management easier for authors by having one set of credentials for FTP.
We plan to make changes to ftp.marketplace.envato.com on the 15th May, 2019 at 10am AEST. During this change the FTP service will be down for one hour, and after this the passwords (API keys) that are currently used for ftp.marketplace.envato.com will become invalid.
So what do you need to do?
This change will affect any authors that upload via ftp.marketplace.envato.com. If you currently use ftp.author.envato.com to upload, then you won’t need to do anything differently.
If you’re an affected author, after the 15th May you will need to change the way you currently generate your FTP password (API key).
We have a post with updated details and help articles down below, which you can get to directly by clicking this link. A great first place to look is our FTP Troubleshooting guide.