New FTP Credentials

Found an issue, I have fixed your problem manually, but the proper fix will be deployed shortly.

Hi, is it possible to apply it for me too please? Having the same issue. Thanks!

that’s good. All files are now listed in the author dashboard. However I found an other issue: I deleted all files from the author dashboard, but they’re still showed on the FTP.

Now it works with new token

Hi,
I’ve created a token at https://build.envato.com/create-token/ but can’t access the host ftp.marketplace.envato.com .

I have used:

http://ftp.marketplace.envato.com
and also
http://ftp.author.envato.com

with API key and Token key but its not working!
its give the following error:
421 Sorry, cleartext sessions are not accepted on this server.

Hi,
I have used:

http://ftp.marketplace.envato.com
and also
http://ftp.author.envato.com
tried all
user: maxafter1
user: Maxafter1
user: MaxAfter1

with API key and Token key but its not working!

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I can’t connect!

what is wrong? I took a new password from build.envato.com (View and search Envato sites + View your Envato Account username)

1 2 3

FTP doesn’t work. Can team check the problem please

Looks Iike you have made a connection and logged in. Hopefully you’re ok.

1 Like

Looks like you are using a very old and insecure version of SSL (v3). We are only supporting TLS1.0 and higher. Can you update your software? We use FileZilla, which is freely available if that is any easier.

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I did the same for you when I fixed up CleverSoft’s, you all cool?

Yes. How did you know that! Wow

New tokens work fine here.

Thank you! FileZilla work!

Hi, can you please try with TLS enabled? Your client is trying to send passwords in cleartext.

Hi!
Can you help me to adjust ftp? i just cant understand what i have to do?

  1. i make new password from https://build.envato.com
    but i dont understand what i need to insert as app name (can i use name from videohive account?)
    and what i have to insert in url confirmation line? Can i use link on my portfolio or what i have to use?

  2. in last version of filezilla i use new password

but its not working!

1 Like

hello @steve_lam is there any update of FTP . how to upload file FTP is not working still

Hi @milanitaliya,

It appears your details are referring to ftp.author.envato.com, the details for this specific post are only in relation to ftp.marketplace.envato.com. Please let me know if you have any further issues.

Hi, I am getting error. Can’t upload using FTP.

Status: Resolving address of ftp.marketplace.envato.com
Status: Connecting to 52.205.47.111:21…
Status: Connection established, waiting for welcome message…
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 18 of 50 allowed.
Response: 220-Local time is now 15:16. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 30 minutes of inactivity.
Command: AUTH TLS
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry…
Status: Resolving address of ftp.marketplace.envato.com
Status: Connecting to 52.205.47.111:21…
Status: Connection established, waiting for welcome message…
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 19 of 50 allowed.
Response: 220-Local time is now 15:17. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 30 minutes of inactivity.
Command: AUTH TLS
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Hi Envato Team.
Need your help.
Second day I couldn’t use ftp.
I changed tokens more then five times. Doesn’t work. I used small and big letters in name. Doesn’t work.

Please help me.