My themes are not downloading

I am not able to download my themes, just keeps waiting for website but no downloads

have you purchased the theme from envato market? or from where?

No I paid for the subscription

Envato Elements provide a subscription base service where envato market is marketplace to sell individual Items. In envato market there is no subscription service.

Here’s the current list of All available Items in Elements, just use search functionality at top to find any specific Item and you can download.