Hi there! I hope you can help me! I had a yearly subscription where I purchased lots of different products and their licences. I downloaded these with my old laptop that has unfortunately broken now. Since I paid for the licences, I assumed that I can download them again. However, I noticed that I would need to subscribe again to download the items I have already purchased? I don’t think that is correct or fair. Is there a way to retrieve my lost downloads?
Thank you for your help!