My account is locked without explanation from Envato

Today, I was trying to login my account but it kept saying “Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.”

My items were blocked too! They had been on a very good sale. It has been driving my crazy as it is destroying our business! I checked my mailbox but did not receive any explanation from Envato. Although I’ve submitted a ticket, I still want to make a post here.

Is there any chance that my account (as well as my items) is back? Or is it permanently banned? Anyone experienced the same situation?


Sorry to hear you’re having troubles with your account. Please open a Help Ticket or see this detailed thread on what may be happening.