my account is locked please help me for this problom

hii everyone i am logging into my account i am getting message

Sorry, it looks like you’re currently locked out of your account

I’m really stressed about this problem, what should I do ?
I have 6 items :-/
and i have 68 sales

i couldn’t understand why my account is locked please help me for this problom i am waiting for your reply

Thanks

Only Envato support can help with account related issues, please open a ticket with them here: Envato Help & Support Center.

yes i already open ticket and thanks for your comment