Lost cred for Enfold theme purchased few years back

Hello team, Our organisation purchased Enfold theme from Themeforest few years back by someone in organisation, he has moved from company 2 years back, now we need to update the theme immediately as this can be a security. Can you please search for this account and reset password and share with us. Kindly reply information I need to share and where I need to share.

open a Help Ticket and they should be able to assist.

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If you have no access to the email address provided at the registration or the exact date of purchase (amount.etc ) I don’t think contacting support won’t help you.

Thanks, I have opened a ticket.

I will be able to provide information, waiting for Envato team to reply what info they need.