The author does not respond to the ticket in the link shortening script
AdLinkFly
The problem appears during activation
License is already activated for another website
Is there a solution without deleting and installing it again even though I updated and have the same problem?
It sounds like the item has been activated on another domain and you would need a new purchase code
Is it the first activation or the second? When did you contact the author?
I sent a message to the author the day before yesterday and he did not respond.
Even if it was installed on a second domain, it belongs to me and the first domain was deleted
Most of the authors are not active at the weekend as well as it may take up to 5 working days to get a respond.
Apart from that, Envato license is clean about how you use it ( 1 license = 1 domain / end-product ) and it’s not transferable
Even if you own both of the domains, you cannot change the end-product once the item is activated/enabled. My suggestion would be don’t wait for the author respond and purchase a new copy for your new project.
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