Jannah theme option not saving

Hi guys,

I purchased premium Jannah theme and installed the demo content but can’t save anything or even change logo via theme options.

It just keeps saying “saving” but nothing saves.

I need help.

Thank you.


The best way to get the support is Contact your purchased Theme Author. Contact Author and let them know.


Thanks for the reply.

I’ve contacted them but they’re yet to reply.

keep patience & wait for their reply hope they @TieLabs will reply to you soon and help you out from your issue.

Thank you.

I guess I’ll have to wait for @TieLabs then.

Yes they are getting support time maximum 2 business days
Hope they reply to you soon.

Unfortunately, @TieLabs are yet to get back to me.

I’m considering demanding a refund.

You have right to ask for refund.
Or open a Envato help ticket they would like to assist you with an official answer.

I’ve contacted Envato, but i’m fed up.

I also faced this problem, but my support ended, now I don’t know how to fix this. Please help me! I can not save anything after changes in Theme Options